RETURN POLICY

Greetings from ZXMSNDKF! We are dedicated to delivering top-tier furniture and a superior shopping experience. Should you need to return an item, our Return Policy is here to facilitate a hassle-free process. Please review the following guidelines:

1. Return Eligibility

- Time Limit: Returns can be initiated within 30 days of item receipt. Requests outside this period won't be entertained.

- Item State: Returns are accepted for items in their original, unused, unopened condition, with all original packaging and tags intact. Assembled or used furniture is not returnable.

- Special Orders: Custom or special orders are non-returnable. Double-check your order details before confirming a custom order.

2. Initiating a Return

- Request: Contact our customer service at support@ZXMSNDKF.shop to start the return process. Include your order number, item specifics, and the reason for the return.

- Confirmation: We will assess your request within two business days and email you detailed return instructions.

- Shipping: You are responsible for the return shipping costs. Return the item to our specified address following the instructions in the confirmation email. Keep your shipping receipt for tracking.

3. Refund Procedure

- Timeline: Refunds will be processed within seven business days after we receive and verify the returned item. Refunds will be credited to the original payment method.

- Shipping Fees: Initial shipping charges are non-refundable. The cost of returning the item is the customer's responsibility.

4. Exchanges

- We do not currently facilitate exchanges. To exchange an item, please return the original and place a new order for the desired item.

5. Reaching Out

- For any inquiries or additional support, please reach out to our customer service team at:

 - Email: support@ZXMSNDKF.shop

Thank you for choosing ZXMSNDKF. We are excited to continue providing you with exceptional furniture!